Success Stories

You may find someone who will do your work for less money, but you won’t find anyone better than Scott Richard’s team at One-Stop Remodeling at providing superior design support and delivering to your expectations. And, I don’t know about you – but I can’t put a price on peace of mind! I give them 5 stars out of 5 – and strongly urge anyone who is considering any renovation work – large or small – to talk with them before choosing your remodeling firm. You may not select them for one reason or another – but, at a minimum, you’ll enjoy the conversation and will learn a lot in the process.

Now that we’ve had time to “settle in” to our new kitchen/sunroom we did want to express our appreciation to you entire staff.  Don helped make all the space come into its own “being” and was so helpful when we were overwhelmed with choices.  You crew from Tad, the wrecker to Mike, Bruce, Mark and all the others were professional and friendly to be around as well as working hard.  We’ve enjoyed showing off our new space and everyone is truly amazed at the transformation.  Thanks again for making a vision we didn’t even know about come to realization.

Bob and Susan Craddock

“On balance I think we had a really great experience. I would maybe be more proactive in making sure products are available. I had to make changes two times as the products I picked were not available. Checking when the subs are done that everything is done appropriately. very minor problems all in all! Love Mike & Terry.”

We’ve had Scott Richards and his able team complete two projects: master bedroom closet and kitchen over the course of the past two years. In both instances we were combining spaces, tearing down walls, adapting existing space to suit our needs.

While we could spend an hour telling you how well they did and how pleased we are, we’ll sum it up in two thoughts: outstanding work and the highest professional integrity.

From the design phase (“we want this – no, we want that – no, better go back to the original”) to the details (“this hinge or that, how about USB outlets”), to the clean up (“everything put back the way it was and the house cleaned”), everything they do is top notch.

Can’t imagine having anyone else do our work. And we’re not finished!

Your expertise and hard work remodeling our home has made us very proud. It is magnificent and is now a very lovely place to live. Everyday we find another neat feature that makes it more wonderful. Many friends and neighbors have been curious as to what you were doing to this well used home. We would like to show our appreciation by inviting these people and you to an Open House.

Just a short note to tell you how much we appreciate the professionalism and attention to detail that you and your crew have exhibited during our remodel. Your patience and expert advice in guiding us from the conception of the project to the end was absolutely invaluable. The finished product is far beyond our expectations and we now have the kitchen we always wanted, thanks to you. When we do another project you are the person we will seek out to complete it.

The cooperative nature and customer focus of your organization was exceptional. After the major part of the work was completed we were not “forgotten” and given a lower priority; very unusual and much appreciated compared to experiences with other construction efforts.

Scott and staff, thank you for a job well done. We are very pleased with our new addition and extras. Your professionalism and attention to detail was well noted by us and neighbors. We and neghbors appreciated the clean building site, quiet work and promptness. We wish you all a happy prosperous year.

We think the allowance were in line with our final decisions rather than too low causing us to go way over budget. We were extremely pleased with our dealings with Scott, Don, Sharon, Tad and the crew who worked on our job.

Our renovated kitchen, den and dining area is just perfect for us. It is such an attractive, wonderful space! We are so grateful to you for the planning, execution and fulfillment of our dream. We have been so fortunate to have the exceptional services of One-Stop Remodeling! You are truly the Best of the Best.

Our experience was excellent. The workman were so helpful, pleasant and caring. Scott, you were terrific.

Mike did an excellent job. Rhonda was also pleasant, polite and helpful. Scott has everything well-organized and run very efficiently and effectively. Scott’s knowledge and attention to detailed was very much appreciated. I ask a lot of questions and want to know the mechanics as well as the finishing details. I appreciate all the time and effort the staff put into making sure all questions were answered satisfactorily. I love the communications book idea. It helped tremendously. Keep up the excellent work.

Dear Scott,

Overwhelmed in joy! Thank you for your thoughtfulness and patience in this process.

FYI: This circuit away from home has been the most challenging that I have experienced. In addition, I return Wednesday night to a semi-wreck of a home with family coming, brother and sister in- law staying overnight with their young lab for Whitley’s birthday party next Saturday. Not to mention 3 grand nieces between 8 months and 4 plus years with parents that will think the house is ?….for little hands and feet. (With the new electronics, if there is a sport event, they will ignore everything negative.) Whitley thinks my family found me under a rock.

I find so much beauty and peace in your work!

Scott, Your time, expertise, and design are what we value. Don’t know the proper terminology to say include it as an over-ride in the cost of the project…just do it.

Thank you for taking our home to a beautiful multiple dimensional place for us and others to enjoy!

Your services are amazing and you have been very patient when I have indecisive moments. I am very excited to see the color palette. It will help me a lot with fabric selection for the furniture. The samples I have found so far were just pieces I liked but I wasn’t sure they were right. So the palette will really help a lot.

You have confirmed what a first class company is all about! Thanks for coming through and fixing my problem; even thous I went to another individual for work, I got done cheaper. Just as soon as possible I hope you will be interested in correcting all that cheap remodeling I had done! You now have that in writing.

I love my kitchen! It is a jaw dropper when friends come by. Can’t wait to get the TV room done and it will be a fabulous new wing.

One-Stop Remodeling did a great job for us with the extensive remodeling we did in our present home. They were especially helpful in the early stages with the conceptual design and planning. They have an effective system in place for the management of the job, and importantly, for the change-orders that arise. Their supervision was quite helpful, and appreciated.”

You and your team do great work. We’re very happy with the closet and look forward to the pantry, etc!

Mary Jane and I have been involved, as a customer, in home construction quite a few times. As a result, we realized that the repair and improvements which we anticipated making to our home at the Landings would be quite challenging. Many of the items were small in nature with the largest being the conversion of a screened porch into a garden room. Since we ad been living abroad for several years, we realized the biggest headache that lay ahead was in knowing what firm to call for all the diverse tasks that were ahead. (there were better than 25.) We quickly decided that we needed “1-Stop shopping” or said in another way, we needed someone who could bring all the needed resources to the job in a reasonable period of time. One-Stop Remodeling was chosen and turned out to be the ideal solution whether the task involved the design of the garden room and acquiring the necessary permit or the repair of a decorative window. Scott, you as chief principal in the company were knowledgeable, courteous, prompt, and very helpful. No job was too small and many of these would have been very irritating for us to pursue without One-Stop Remodeling. Your prices were reasonable and the quality of your tradesmen was high. All in all we want to express our thanks for and outstanding job. We wish you success in your future business.

The people and processes in place at One-Stop Remodeling make the company sound. The level of customer service is wonderful. Our project turned out really well. A great end product.